Last updated: June 2026

Kokou Travel Design ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.

In carrying out the business and providing services related to the business, various personal information received from customers is an essential element for the continuation of the business activities, and in order to provide services that fully satisfy our customers. It is indispensable and also a valuable asset. We take great care in handling it.

By accessing or using the Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following information:

• Full name

• Email address

• Phone number

• Nationality

• Occupation

• Travel preferences

• Travel budget

• Consultation details

• Messages submitted through contact forms

• Information voluntarily provided during consultations

• Accommodation preferences

• Dietary restrictions

• Interests and activity preferences

• Accessibility needs

2. How We Use Information

We use your information to:

• Respond to inquiries

• Schedule consultations

• Provide travel planning and itinerary design services

• Process payments

• Communicate regarding our services

• Improve our service quality

• Comply with legal obligations

3. Payment Processing

Payments are processed through Stripe. We do not store your full payment card information on our systems.

Please refer to Stripe's privacy practices for additional information.

4. Third-Party Services

We may use third-party service providers including:

• Google Calendar (appointment scheduling)

• Google Analytics

• Zoom (online consultations)

• Stripe (payment processing)

• Framer (website hosting and operation)

These providers may process personal information as necessary to perform their services.

5. Cookies

We use cookies and similar technologies necessary on our website. Cookies are small pieces of information that are stored on your computer or mobile device that record how you use the site.

6. International Data Transfers

As our business is operated from Japan, your information may be processed and stored in Japan and in other countries where our service providers operate.

By using our services, you acknowledge that your information may be transferred internationally.

7. Data Retention

We retain personal information only as long as reasonably necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Access your information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us.

10. Data Deletion Requests

You may request deletion of your personal information at any time by contacting us using the email address below.

We will make reasonable efforts to delete your information unless we are required to retain certain records for legal, accounting, or legitimate business purposes.

11. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Kokou Travel Design

Email: yasuhidekakimoto@gmail.com

2-4-15-801, Hattorimotomachi, Toyonaka, Osaka, Japan

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.